Mortgage Loan Processor
Nov 02, 2012
Please view the full job description and information about applying on our LinkedIn Career Page
Primary responsibility is to process loan applications in a proactive and timely manner from receipt into processing status through funding or final disposition. This includes gathering needed and complete information and documentation from consumers, loan officers and third parties so that when loan is submitted to underwriting the loan is approved with minimal conditions. Individual in this position will be responsible to effectively manage a pipeline of 30 loans and close a minimum of 10 loans per month. This position is responsible to partner with 4 to 8 loan officers and collaborate with underwriters and closers to originate process and close quality loans in a timely manner. Individual in this position utilizes business and collaborative skills to successfully motivate consumers, loan officers and third parties to provide necessary documentation timely to close quality loans.
This person exhibits desirable and professional behavior and teamwork in accomplishing individual, team, division and company goals. This position does not have credit approval signing authority. However the position has responsibility to sign off certain tasks and conditions.
Please submit your resume to sthomson@firstcal.net
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Client Services Advocate
Nov 02, 2012
Position Purpose:
Responsible for assigned pipeline management and ownership of the customer service experience from submission through funding. Maintain and communicate loan status to Account Executives, Brokers and Secondary as needed. Provide clerical or other assistance as needed to facilitate the movement of loan files to the appropriate department. Proactively pull loans through with a focus on reducing cycle times.
Essential Functions and Basic Duties:
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Act as a relationship manager and the one point of contact for the Broker Partner once the loan file has been submitted.
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Ability to maintain a pipeline of a minimum of 80-120 loans including Conventional, FHA, and VA.
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Review and monitor loan pipeline on a daily basis per CSA contact grid. Communicate loan status to Account Executives and Broker Partners. Notate LOS with current activity or status. Daily condition call out for loans for outstanding prior to doc conditions and partial conditions received.
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Loan Stage |
Required Activity |
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Loan Approved 7 days |
Call/Email Broker for loan Status, notate conversation log |
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Loan Approved 15 days |
Call/Email Broker for loan Status, notate conversation log |
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Loan Approved 30 days |
Call/Email Broker for loan Status, notate conversation log, no broker response notify AE for assistance |
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Loan Approved 45 days |
Call/Email Broker for loan Status, notate conversation log, no broker response cancel file for inactivity |
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Loan Approved 60 days |
Call/Email Broker for loan Status, notate conversation log |
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Loan Suspended 5 days |
Call/Email Broker for loan Status, notate conversation log |
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Partial Conditions Received |
Call/Email Broker for loan Status, notate conversation log |
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10 days or less remaining on lock |
Email broker and copy AE advising broker lock is expiring soon and what we need to move the loan forward |
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Loan Clear to Close |
Call/Email broker to get doc request and required closing documents |
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Docs out 5 days |
Call/Email Closing Agent and Broker |
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2 days remaining on lock |
Call/Email Broker to advise extension may be required if they cannot close by rate lock expiration |
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Provide pipeline report with loan status to the Client Services Manager as requested.
Update of AE’s or brokers on crucial changes to loans.
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Monitors expiring lock report daily.
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Order and track the 4506T upon loan approval.
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Assist in the review and sign-off of loan conditions limited to non credit capacity collateral as per policy.
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Submits and tracks loans to investors for prior approval and exceptions as determined by underwriting.
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Orders and tracks appraisal reviews per Underwriters instructions.
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Processes and prepares loan document requests as received from brokers. Verifies accuracy of the loan document request to include borrower, program and rate information. Ensures all prior to document conditions have been signed off and file is ready for loan documents.
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Prepare and forward denied files to office services for storage.
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Complete cancelled files: including noting reason for cancellation in LOS notes, updating status/date, printing cancelled form for the file and forwarding file for storage.
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Performs other duties as assigned, including assisting other team members and Brokers as needed.
Qualifications
Experience and Knowledge:
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Minimum three years in a mortgage environment.
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Minimum one year as a loan processor or account manager, preferably with multiple investors.
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Exposure to underwriting guidelines and rate sheets preferred.
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Strong customer service skills.
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Ability to move between tasks quickly is preferred; being able to respond to pressure situations easily.
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FHA and VA experience preferred.
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Basic mathematic skills.
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Prior experience with MS Office (word, excel, outlook) required.
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Prior use of mortgage software needed, preferably Datatrac and Calyx Point.
Education:
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Graduation from high school or equivalent, college degree preferred.
Submission Specialist
Nov 02, 2012
Position Purpose:
Facilitates the setup of new loan submissions and coordinates incoming documentation with appropriate departments.
Essential Functions and Basic Duties:
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Review new loan submissions to confirm they are 2010 RESPA compliant.
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Communicates the loans status and/or directly requests needed items needed from brokers partners
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Review files for minimum submission requirements.
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Corresponds with brokers for missing information.
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Prepare and mail/email upfront disclosures within compliance.
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Order Loansafe, Flood Cert and MERS on each loan.
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Order credit reports on each loan.
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Re-disclose loans as necessary.
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Maintain daily logs to track new submissions & the flow of the loan through set up.
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Maintains high degree of confidentiality.
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Call to broker/processor after all reviews.
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Assist CSA with daily pipeline and rate lock management.
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Review and monitor loan pipeline on a daily basis. Update loan status in IHM. Communicate loan status to Account Executives and brokers. Provide pipeline report with loan status to the manager as requested.
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Cover desk for CSA, Loan Set-Up, Doc Drawer, Funding Assistant, and Conditions Coordinators.
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Doc Prep files as needed to manage high volume doc days. Processes and prepares loan document requests as received from brokers. Verifies accuracy of the loan document request to include borrower, program and rate information. Ensures all prior to document conditions have been signed off and ready for loan documents.
Education:
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Graduation from high school or equivalent (GED). Bachelor’s degree preferred
Required Skills/Abilities:
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Good customer service skills.
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Basic mathematical knowledge; ability to add, subtract, divide and multiply.
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Knowledge of personal computers and applicable software.
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Basic administrative and/or office skills.
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Attention to detail.
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Ability to operate a PC, including manipulation of word processing and spreadsheet programs.
Experience Required:
Six to Twelve months mortgage experience.
Funder
Nov 02, 2012
Position Purpose:
Responsible for preparing and submitting loan closing packages within established guidelines. Strong knowledge of loan products, underwriting guidelines, escrow/title practices, as well as regulatory compliance laws as they apply to mortgage transactions. Auditing of loan documents/ funding packages for completeness and accuracy.
Essential Functions and Basic Duties:
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Reviews loan packages for completeness, accuracy and preparation of closing documents that adhere to loan approval, lock confirmation, product guidelines, insurance requirements and state and federal regulations
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Prepare and orders wire transfers.
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Validate fees and balance loans prior to ordering funds.
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Ensures all closing conditions have been satisfied.
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Completes VOES within timelines to concur with the funding.
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Tracks follow up items in a timely fashion.
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Monitor locks expiration dates and notifies appropriate individuals- monitoring system lock changes
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Reviews doc requests. Compares doc request to loan approval and Datatrac. Insures HUD-1 meets RESPA requirements.
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Delivery of closed loan file to Shipping/Servicing within required service level standards.
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Prioritize workflow to meet funding deadlines.
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Maintain company service levels to provide appropriate turn times.
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Informed on FCMC loan programs and policies and procedures.
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Interacts with Secondary Marketing, Wholesale, Retail, Accounting, Servicing, Shipping and Quality Control.
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Maintains high degree of confidentiality.
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Reviews a minimum of 4-6 loans daily.
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Keeps loan data updated in the system on a continual basis
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Sign off conditions from docs drawn to funded status
Maintains a high level of customer service with quick response times and accurate information (both internally and externally).
Qualifications
Education:
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High School Diploma or GED or equivalent experience.
Required Knowledge:
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Excellent customer service skills.
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Strong problem solving skills.
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High-level math aptitude.
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Ability to work in a fast paced environment.
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Excellent interpersonal and organizational skills.
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Knowledge of mortgage banking, emphasizing loan programs requirements, including guarantee, security instruments, disclosures and legal requirements.
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Knowledge of personal computers and applicable software. (Datatrac, Microsoft office, Microsoft Outlook and Calyx Point)
Experience Required:
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Three to five years mortgage experience with exposure to document drawing and funding procedures such as wire transfers, impounds, rescissions. VA/FHA and conventional review and funding experience required.
Skills/Abilities:
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Strong mathematical skills.
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Excellent administrative and/or office skills.
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Attention to detail.
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Ability to operate a PC, including manipulation of word processing.
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Ability to multi task.
Underwriter
Oct 17, 2012
Position: Underwriter
Position Purpose:
Review and analysis of residential real estate loan transactions for multiple investors. Communicate loan decisions in a professional manner to Clients and internal staff.
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Underwrite minimum 5 loans per day (subject to change) or capable of underwriting a minimum 3 FHA or VA loans per day conventional (subject to change)
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Review and sign off conditions as needed per Loan Approval.
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Ensure all loans meet HUD, company and investor standards when underwriting FHA loans.
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Correspond with investors for loan amounts outside of delegated authority or on exceptions.
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Ensure all loans meet company and investor standards.
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Ensure accuracy of IHM at time of underwriting approval, decline or suspense.
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Evaluates appraisals and prelims to determine the property meets investor requirements.
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Respond to QC findings as needed.
Required Knowledge:
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FHA and VA Underwriting
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Good customer service skills
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Basic mathematical knowledge
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Superior knowledge of personal computers and applicable software. (IHM, Microsoft office, Microsoft Outlook and Desktop Underwriter)
Experience Required:
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Five to six years mortgage experience as a conventional underwriter and 2 years recent experience as a DE FHA or LAPP VA Underwriter.
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Proven ability to conduct small training sessions on detailed loan products.
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Public speaking experience
Conditions Specialist
Oct 19, 2012
Position Purpose:
To review and sign off of underwriting conditions per original underwriters approval. To relay these decisions in a professional manner to Brokers, Account Executives and Loan Officers.
Essential Functions and Basic Duties:
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Review of underwriters conditions to ensure they meet underwriter/investor requirements.
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Help ensure all loans meet company standards.
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Ensure accuracy of First Cal’s LOS when reviewing conditions.
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Participates in small group activities, assisting other staff members with scenarios, conditions, and daily tasks.
Maintains a high level of customer service with quick response times and accurate information (both internally and externally).
Education:
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Graduation from high school or equivalent (GED).
Experience Required:
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Two to four years mortgage experience as a Sr. Processor, Jr. Underwriter or Condition Specialist.
Skills/Abilities:
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Basic mathematical skills.
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Basic administrative and/or office skills.
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Attention to detail.
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Ability to operate a PC, including manipulation of word processing.
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Ability to multi task.
Consumer Direct
Oct 19, 2012
Position Purpose:
Provide mortgage analysis on all inquiries, which consist of but is not limited to, in-bound calls, , miscellaneous marketing efforts outbound calls, etc. Originate mortgage loans through these contacts and provide superior customer service.
Essential Functions and Basic Duties:
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Responds to all incoming leads within one hour of receipt.
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Quickly and accurately qualify applicants. Obtains loan application, supporting documentation and credit authorization. Completes loan set-up including GFE.
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Maintains minimum monthly pipeline production and leads queue management. Responsible for keeping pipeline accurate and current. Provide manager with regular pipeline reports.
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Provides telephone sales presentations using sound technical advice.
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To keep current and understand all loan program guidelines, pricing, policies and procedures.
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Maintains a positive working relationship with internal departments and external contacts.
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Documents all client conversations in loan origination software and timely follow up in CRM.
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Communicates and works closely with operations staff to ensure a smooth and accurate loan process.
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Assist in clearing loan conditions.
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Performs other duties as assigned, including assisting other team members as needed.
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Maintains a high level of customer service with quick response times and accurate information (both internally and externally).
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Attends and participates in loan closing by telephone, if necessary
Supervisory/Management Responsibilities:
Qualifications
Education:
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4 Year Degree Required preferred.
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NMLS loan originator, or willing to proceed with steps to get licensed within 90 days of employment. Employee paid, company reimbursement after passing State and Federal licensing
Required Knowledge:
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Excellent customer service and telephone skills.
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Basic mathematical knowledge; ability to add, subtract, divide and multiply.
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Knowledge of personal computers and applicable software. (Datatrac, Microsoft Office, Encompass, Mortgage Coach, PowerPoint)
Experience Required:
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Two or more years mortgage experience.
Skills/Abilities:
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Basic mathematical skills.
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Basic administrative and/or office skills.
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Attention to detail.
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Ability to operate a PC, including applicable operating software.
Working Conditions:
Location
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Petaluma, CA, or other Company designated call center location(s).
Management Associate Program
Nov 16, 2012
As you prepare to embark on your professional career, your options may appear endless. Many students like you might be researching a few different career paths, depending on your interests or course of study. As you consider First California Mortgage as an employer, you might be wondering…
What is First California Mortgage’s Management Associate Program?
The Management Associate Program (MA) represents First California Mortgage’s strong commitment to developing new managers for the First California Mortgage of tomorrow. The MA program offers recent college graduates an intensive one-year training program designed to develop technical and leadership skills.
Why choose the Management Associate Program?
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Enter the working world with a peer group and support network
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Benefit from direct Human Resources support
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Experience the perfect segue from college to work life
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Gain more tools to help launch your career in financial services
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Get a wide picture of First California Mortgage and all of its segments
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Report Directly to Senior Management
Program Content
There are two main components to the MA Program: Core Training and Job-Specific Training. The Core Training is a combination of classroom training, self-study, and web-based training. Job-Specific Training is on the job learning to perform to day-to-day responsibilities for various departments at First California Mortgage.
Some of the topics covered during Core Training include:
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Division Orientations: Provides insight into the main operations at First California Mortgage and how different departments work together
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Business Acumen Courses: Provides instruction in the areas of business etiquette, communication, and relationship building skills
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Leadership Sessions: Enables participants to learn about various leadership principles and begin to understand and develop their own leadership style.
Job-Specific Training
Job-Specific Training will enable the participants to successfully complete the jobs within the various departments at First California Mortgage. This training component is personalized for each MA, based upon the skills needed for each position.
This formula for success is accompanied with an open invitation to challenge the norms of the company, giving MA participants a unique opportunity to truly influence the growth of First California Mortgage
Qualifications:
College degree
3.8 GPA or higher
Must complete 3 MBA courses during the training program.
Will need to commit to a 6 month training program. You will receive $1000 at the completion of the training program.
Salary of $2,500 per month
Technical Writer
Dec 19, 2012
First Cal is looking for a qualified individual to fill an opening for a Technical Writer is responsible for writing, formatting and updating all policies and procedures for various departments. This person will ensure the exact documentation, comprehensive understanding, and the proper implementation of program procedures.
Responsibilities
REQUIRED KNOWLEDGE AND EXPERIENCE
Education and Experience:
- Bachelor Degree in a relevant field with 2 years professional experience in writing and communications
- Mastery of Microsoft Windows, Office Suites (Excel, Word, Power Point, Outlook) and Internet Explorer
Skills, Knowledge and Abilities:
- Excellent written and verbal communication skills
- Great attention to detail
- Professional writing, editing, presentation skills
- Planning, prioritizing and multi-tasking skills
- High awareness of quality
- Commitment to task
- Coordination and team working skills
- Knowledgeable of company's systems, policies and processes
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